1. same smell-abatement measures applied during shipping to you. This is crucial to prevent any issues during transit, including concerns from local authorities. If a return is not sealed per these specifications, it risks being seized due to odor detection.
   We cannot process or issue refunds for unsealed packages that are confiscated, delayed, or otherwise impacted during transit.
2. Shipping Carrier for Returns
   We accept returns exclusively via USPS using a pre-approved return label. Do not use UPS or other carriers for returning products, as they are not permitted under our policy. Unauthorized carrier use may result in delayed or unprocessed returns.
3. Seized or Compromised Returns
   If a return is seized, delayed, or flagged due to improper sealing, odor, or non-compliance with these instructions, we will not expend additional resources to retrieve the package or process refunds or replacements. It is the customer’s responsibility to follow all return shipping guidelines.
4. How to Return ProductsEnsure the product is sealed as it was, when shipped to you. Include the documentation that was shipped originally so we can track which return and invoice is related. Use the USPS return label provided with your order or contact us to request one.Drop off the return at an authorized USPS location. No need for special treatment, if its sealed properly, there should be no concern. get your tracking number and keep it for reference. 

By proceeding with a return, you acknowledge and agree to comply with this policy. Failure to follow these guidelines may result in forfeiture of your refund or replacement.

For any questions regarding returns, please contact our support team prior to shipping back your product.

Refunds

Our refund and returns policy is in effect for 14 days from receipt of purchase. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days, depending on your bank.